By Eleonora Pantano, Harry Timmermans
The program of complicated applied sciences to indicate of sale platforms is a promising and comparatively unexplored box of analysis, specifically whilst contemplating the creation of electronic content material and applied sciences permitting shoppers to have interaction with items in new methods. Many e-retailers already make the most the possibilities provided through interactive applied sciences, reminiscent of 3D digital types, with a view to improve shoppers purchasing adventure. Their use in shops, even if, continues to be constrained. the improvement and use of latest buying assistants for aiding and influencing shoppers in the course of their procuring adventure performs a key function for either shops and researchers.
Advanced applied sciences administration for Retailing: Frameworks and Cases contributes to our knowing of functions of recent applied sciences and their influence at the layout and improvement of element of sale platforms and on shoppers' habit. This quantity covers a wide range of issues that give a contribution to realizing shoppers' habit in new computer-aided retailing environments, and the way this impacts paying for habit whereas supplying precious wisdom at the administration of those new applied sciences and at the administration of the electronic contents as a competent instructing source for academics and researchers.
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Additional resources for Advanced Technologies Management for Retailing: Frameworks and Cases
Several aspects of customer behavior in relation to adopting technology were revealed by previous research presented in this chapter. Retailers should consider these factors as they make the decision on whether or not to implement new POS technology. Speed—moving through the checkout quickly—is critical for most shoppers. And, perceived speed, as with self-checkouts, may be just as important to customers as real time speed. Customers are also concerned about how easy new technologies will be to use.
Hwang, M. (2010). An efficient biometrics-based remote user authentication scheme using smart cards. Journal of Network and Computer Applications, (January): 1–5. 1016/j. 001 IBM. (2004). Satisfy customer demand for selfservice and reap the benefits of self checkout. IBM Retail Store Solutions, 1-8. Licata, P. G. (2004, March 7). Checking yourself out, quite literally. New York Times, L13. 21 Point-of-Sale Technologies at Retail Stores Lindeman, T. (2005, April 26). Self-scanning takes off.
Checking, debit, or credit accounts), including several that offer much lower transaction fees for the retailer. For example, at a typical grocery store, each transaction handled by a fingerprint authentication system costs about ten cents compared to approximately seventy-five cents for a credit card (Clark 2005). , recently integrated fingerprint authentication into the company’s software offerings. Such systems potentially can reduce payroll costs related to time and attendance fraud and prevent unauthorized manager over rides (Corporate IT Update 2010).